Led the research-driven redesign of EchoStar’s careers experience post-merger, creating a unified candidate experience with information architecture that aligns with candidate expectations.
To reduce confusion among DISH customers caused by inconsistencies between the shopping and authenticated experience, we created a unified and simplified DISH digital experience.
To improve the customer and technician experience, we created an In-Home Commerce Merchandising Platform for OnTech-EchoStar’s smart home e-commerce and installation brand.
Following the acquisition of new companies, KKSP had the opportunity to revamp and modernize their logo, website, and communication methods.